Ask the Doctor - The Physicians

Are the consulting physicians in the U.S.?

Yes. Our physicians are U.S.-based and state-licensed.  Additionally, all specialists are board certified.

Can I request a particular doctor?

You cannot request a particular doctor. Ask-the-Dr is designed to supplement your relationship with your primary care physician.  It is not a means of establishing an exclusive relationship with a single physician.

Do consulting physicians speak other languages besides English?

While some of the participating physicians in the Ask-the-Dr Physician Network do speak other languages, the service is presently only available in English and Spanish.

Does Ask-the-Dr have physicians in all U.S. states?

Yes. The service is available in all U.S. states.  However, diagnostic consultations and prescriptions are not available in Oklahoma.

How many physicians are available?

Ask-the-Dr maintains relationships with enough physicians nationwide to adequately service the membership in each state. Ask-the-Dr’s promise is to provide immediate access to physicians 24 hours a day, 7 days a week, and maintains a physician panel that continues to expand along with Ask-the-Dr’s membership.

Does Ask-the-Dr have any specialists available?

Ask-the-Dr telemedicine maintains active relationships with physicians with diverse backgrounds and specialties. Doctor consultations of a specific specialty are not currently available.

Do the Ask-the-Dr physicians carry professional liability/malpractice insurance?

Yes, as part of credentialing, all participating physicians in the AmeriDoc Physician Network℠ are required to be covered by professional liability/malpractice insurance.

How do physicians get paid?

Our Physicians, who are independently contracted as participating providers in the AmeriDoc Physician Network℠, are compensated by the network for their provision of informational consultations. For diagnostic consultations, their per-consult fees are collected on their behalf from the member by the AmeriDoc Physician Network℠ at time of service.

How are the doctors chosen?

Ask-the-Dr is partnered with the AmeriDoc Physician Network℠, which goes through a rigorous screening process to select their physicians.

What are the physicians’ qualifications?

The AmeriDoc Physician Network℠ credentialing process is conducted using nationally recognized industry standards.

What credentials does each doctor have?

To be part of the AmeriDoc Physician Network℠ team they must be licensed within the state they practice, must be covered by malpractice insurance, and be located within the United States.

How are physicians evaluated?

Yes. Following each telemedicine consultation, members are surveyed and the results are recorded. Member satisfaction results are shared with the doctors. In addition, a statistically relevant sample of all consultations is reviewed for quality as part of the company's Continuous Quality Improvement (CQI) program.